Contact Us/ Locations

Whether you need help with your order, or you have a general question or comment about 12baskets.com, our Customer Care team is always here to help! Here’s how to get in touch with us:

 

Our Customer Care team is available by phone:
Toll Free: 1-866-457-4629
Tel: 1-604-270-7831
Fax: 1-604-270-7851
Monday - Friday 10:00 am - 6:00 pm

Or by Email: info@12baskets.com

 

Or visit one of our locations:

Richmond No. 3 Road
145-6386 No. 3 Road
Richmond BC V6Y 0L8
*For driving, please search 6411 Buswell St, Richmond on Google Map*
604-270-7831
Open Monday - Saturday 10:00 am - 6:00 pm

Richmond Cambie Road
110-8231 Cambie Road
Richmond BC V6X 1J8
604-270-1838
Open Monday - Sunday 10:00 am - 6:00 pm

Vancouver
5405 West Boulevard
Vancouver BC V6M 3W5
604-261-7838
Open Monday - Saturday 10:00 am - 6:00 pm

Burnaby
5276 Grimmer Street
Burnaby BC V5H 2H2
604-430-5520
Open Monday - Saturday 10:00 am - 6:00 pm

 

WeChat  Line